FAQ
ARE THE PRODUCTS VEGAN?
ARE THE PRODUCTS VEGAN?
Our products are certified by ECOCERT, guaranteeing that they meet strict standards for organic and natural ingredients, without any components of animal origin.
IS THE SKINCARE AGENCY RANGE CRUELTY-FREE?
IS THE SKINCARE AGENCY RANGE CRUELTY-FREE?
Our commitment to beauty goes beyond aesthetics and incorporates ethical standards and practices.
We are proud of our commitment to using only ingredients and
Cruelty-free cosmetic practices. This means that no animal testing is carried out either internally or externally for the development and production of our products or ingredients.
ARE OUR PRODUCTS PARABEN-FREE?
ARE OUR PRODUCTS PARABEN-FREE?
Yes, the products in the Skincare Agency range are free from parabens, mineral oils, silicones, PEGs, chemical UV filters, microplastics, synthetic perfumes, artificial colors and other questionable ingredients.
CAN SKINCARE AGENCY PRODUCTS BE USED DURING PREGNANCY?
CAN SKINCARE AGENCY PRODUCTS BE USED DURING PREGNANCY?
All Skincare Agency products are formulated with clean ingredients and undergo safety checks. However, we recommend that you check with your doctor about cosmetic ingredients to avoid during pregnancy and breastfeeding.
ARE ALL PRODUCTS IN THE RANGE NUTS-FREE, GLUTEN-FREE, ALLERGEN-FREE, OR CERTIFIED NATURAL AND ORGANIC?
ARE ALL PRODUCTS IN THE RANGE NUTS-FREE, GLUTEN-FREE, ALLERGEN-FREE, OR CERTIFIED NATURAL AND ORGANIC?
Most of our products are. However, we recommend that you carefully review each product page for full details and ingredients, including the possible presence of nuts, gluten, allergens, and its "natural and organic" certification. We are available should you have any questions.
ARE THE PERFUMES OF NATURAL ORIGIN?
ARE THE PERFUMES OF NATURAL ORIGIN?
Yes, we do not use synthetic fragrances. All our fragrance compositions are 100% vegan, carefully selected from natural aromatic substances, without phthalates or other synthetic preservatives.
CAN I RECYCLE THE PACKAGING?
CAN I RECYCLE THE PACKAGING?
Yes, our packaging is recyclable. And the packaging for our serums and drops is made of glass – a particularly recyclable and durable material.
As a company, we have a strong environmental ethic that we put into practice. This includes a significant reduction in packaging materials already implemented, a transition from plastic to glass as a raw material, and the integration of other sustainable components. This transition has begun and will continue.
All our packaging paper is FSC certified, which guarantees that it comes from responsibly managed forests that are socially beneficial, environmentally friendly and economically viable.
ARE YOUR OILS COMEDOGENIC?
ARE YOUR OILS COMEDOGENIC?
No, these are non-comedogenic dry oils and all our products are developed and tested according to non-comedogenic criteria, in order to prevent the formation of comedones (blackheads).
CAN SKINCARE AGENCY PRODUCTS BE USED ON SENSITIVE SKIN?
CAN SKINCARE AGENCY PRODUCTS BE USED ON SENSITIVE SKIN?
Absolutely. All our products are specially designed for fragile skin and should be gentle enough to be tolerated even by the most sensitive skin, as SKINCARE AGENCY avoids any superfluous or aggressive ingredients that could cause, rather than combat, inflammation and skin irritation.
However, every skin is unique and can react negatively to any ingredient. For example, some people may be sensitive to natural ingredients such as essential oils or fruit extracts. That's why we display the complete ingredient list for each product on its corresponding page on our website, so our customers can make an informed choice before purchasing.
Even ingredients considered "gentle" can cause a reaction in some people, which is why we have developed a special range for sensitive skin that has been dermatologically tested and reduces the risks; however, if in doubt, we recommend carrying out a skin test by applying a small amount of product to the inside of the wrist to check its compatibility.
CAN SKINCARE AGENCY PRODUCTS BE USED ON SENSITIVE SKIN?
CAN SKINCARE AGENCY PRODUCTS BE USED ON SENSITIVE SKIN?
Absolutely. All our products are specially designed for fragile skin and should be gentle enough to be tolerated even by the most sensitive skin, as SKINCARE AGENCY avoids any superfluous or aggressive ingredients that could cause, rather than combat, inflammation and skin irritation.
However, every skin is unique and can react negatively to any ingredient. For example, some people may be sensitive to natural ingredients such as essential oils or fruit extracts. That's why we display the complete ingredient list for each product on its corresponding page on our website, so our customers can make an informed choice before purchasing.
Even ingredients considered "gentle" can cause a reaction in some people, which is why we have developed a special range for sensitive skin that has been dermatologically tested and reduces the risks; however, if in doubt, we recommend carrying out a skin test by applying a small amount of product to the inside of the wrist to check its compatibility.



